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Bahía del Duque receives British Airways Holidays award in recognition of customer excellence

British Airways Holidays award
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British Airways Holidays award is based on unbiased guest reviews, this accolade recognises outstanding services, facilities and customer experiences offered by hotels

Bahia del Duque is delighted to announce that it has received a British Airways Holidays Customer Excellence Award for 2021. The hotel has gone to great lengths to provide unwavering service to its customers, and to exceed expectations when it has mattered most.

Based on unbiased guest reviews, this accolade recognises outstanding services, facilities and customer experiences offered by hotels around the world. Bahia del Duque received an overall score of 9.2/10.

British Airways Holidays is one of the UK’s leading, largest, and most trusted tour operators, which uses customer feedback to identify top-rated hotels, as part of its commitment to providing high-quality holidays. The validated, verified and independent reviews are collected via Reevoo – an impartial third-party solution company. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as provide an overall score out of ten.

British Airways Holidays gathered almost 24,000 independent reviews in 2021 and is awarding 430 Customer Excellence Awards across the globe to recognise its top-rated hotels.

Claire Bentley, Managing Director at British Airways Holidays commented: “We are delighted that Bahia del Duque is one of our top-rated hotels for 2021. This award is testament to the hotel’s commitment to providing an exceptional customer experience, even during one of the toughest years in the travel industry. As the world opens up again, we look forward to continuing our relationship and together delivering truly memorable holidays for our customers.”

Bahía del Duque’s General Manager, Cristina de Juan, recognizes that “This award is an important incentive, since it comes from the opinion of our guests and recognize the effort of our entire team to always provide the most exclusive service. It encourages us to continue improving our value proposition”.

About British Airways Holidays

British Airways Holidays is one of the UK’s leading, largest and most trusted UK holiday companies. It prides itself on providing great value holidays, with the quality expected from British Airways. Its extensive British Airways global network puts the business in a unique position to offer convenient flights and secure great deals to the most amazing destinations. Further information on British Airways Holidays can be found here: www.britishairways.com/holidays

About Reevoo

Reevoo is a leading MarTech solution that provides validated, verified and independent reviews for products and services to a wide range of global companies. With a solid foundation built on collecting and publishing reviews from verified purchasers only, Reevoo extends its trust and integrity to companies across 60+ countries in 30 languages. www.reevoo.com

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