You are on the wonderful island of Tenerife. Located on the shores of the Atlantic, this small natural jewel is full of corners of incomparable beauty and unique natural landscapes. Its culture, folklore, tradition and the friendliness of its people make it a place worth visiting.

Respecting our natural spaces and cultural heritage will allow future generations to continue to enjoy this unique paradise. Can you help us to achieve this?

By following these practical tips you will contribute to the development of the responsible tourism model that we all want and need, making your visit to the island respectful of the environment.

Community Support and Cultural Respect

Discover our culture and traditions. Take advantage of your trip to immerse yourself in our local customs and enjoy what makes us unique. We invite you to support our local merchants, artisans and restaurateurs by consuming or purchasing products in their establishments to contribute directly to the development of our community.

Protection of the environment and biodiversity

Protect our landscapes. Respect biodiversity and protected areas. Avoid removing, displacing from its ecosystem or damaging any living or inert being, such as stones, plants, animals or any other natural element. In the Canary Islands there are more than 400 protected species of flora and fauna, which you can consult here.

Contribution to keeping the environment clean

Try not to dispose of leftover food or garbage outside the designated areas and, whenever possible, separate your waste so that it can be recycled, helping to reduce the environmental impact of your stay.

In order to contribute to waste reduction, we have set up different recycling points identified by colors in our facilities. Our team will be pleased to assist you if you have any questions or recommendations.

Consider using environmentally friendly personal care products. Sunscreens and other products containing microplastics or ingredients harmful to marine biodiversity can seriously affect ecosystems.

Sustainability in the use of resources

Thanks to systems such as digital invoicing, the hotel services web app, PressReader (digital press service) and large-format toiletries dispensers, we offer practical alternatives that contribute to minimizing environmental impact.

Collaborate in the maintenance of the areas. Try not to drive or park your vehicle outside the permitted areas, as you may enter a protected area, such as a badlands area, or damage elements of our flora and fauna. We also encourage you to use our extensive public transport network or car sharing to reduce congestion, emissions and facilitate parking. Our team can help you organize your visit. You can also consult the bus lines here.

Efficient water and energy consumption

Tenerife is a small island with limited resources. Reducing water and energy consumption helps to preserve valuable natural resources. We ask you to help by taking short showers, turning off the faucet when brushing your teeth and turning off the air conditioning or heating when opening doors or windows. This small effort has a positive impact on climate change mitigation and resource conservation.

Animal welfare

On our island and in our facilities you will find a diverse fauna that needs to be respected. Avoid feeding or touching any animal, especially wild animals, as it could harm their health or modify their behavior. In addition, as part of our commitment to biodiversity, we have a dedicated team to ensure the care and feeding of the animals present at the hotel. Please help us protect them by not feeding them. If you notice abandoned, injured or endangered animals, please do not hesitate to inform our team, who will provide you with appropriate and responsible guidance.

Commitment to the protection of vulnerable people

The safety of everyone, especially vulnerable people, is a priority. If you observe any signs of exploitation, mistreatment or abuse of children or adults in vulnerable situations, please report it to the appropriate authorities via the National Police 091 or local emergency number 112. However, our team will be available to help you manage the situation safely.

Sustainable travel commitment

For a more responsible travel, we suggest you reduce the weight of your luggage, since a smaller volume contributes to reduce fuel emissions. In addition, you should opt for reusable products instead of single-use items, helping to reduce the impact of waste.

Responsible cultural experience

Help us protect our heritage and cultural heritage. Buy souvenirs, handicrafts and local products in authorized sales outlets. Please do not buy any product that may contain historical or archaeological value and whose purchase would be an infringement and damage to our heritage. If you are accompanied by one of our guides, they will indicate the appropriate places. We recommend you to make the cultural and natural visits with accredited companies and guides certified by the Government of the Canary Islands, Cabildo of Tenerife and the Ministry of Tourism. In this way, you will be sure to get accurate information and to make your visit in a respectful way. Our team will be happy to advise you and provide you with information in this regard.

Respect for local heritage

Avoid actions that may damage its integrity or structure, such as climbing on walls, statues or monuments with historical and patrimonial value. Follow and respect the rules and indications for establishments, protected areas, monuments and events established by the appropriate authorities. Likewise, respect the rules of dress in cultural or religious events, such as pilgrimages and dances of magicians. If you wish to attend these festivities, proper dress is essential to preserve our traditions.

We are here to help you enjoy Tenerife in a sustainable and respectful way. We appreciate your commitment and collaboration to preserve this unique environment for future generations.