Sustainability
At Bahía del Duque we implement strategies that encourage sustainable tourism practices. The wellbeing of our employees, the environmental protection and collaboration with the local community are very important for us. We invite you to support us in achieving our sustainability commitments and goals, as it is our responsibility to work together to make a better world possible.
Proof of our commitment to sustainability, prevention and continuous improvement are the different certifications we hold:
Our Sustainability
Policies:
Environmental Policy
Protecion of Minors Policy
CR Policy
Reports:
2024 Environmental Statement
Corporate Sustainability Report
Certificates:
EMAS Certificate
ISO 14001
Sustainable energy
Recommendations:
Guidelines for responsible tourism
Our team
Bahía del Duque represents a big family and as such we take care of one another. We believe that the wellbeing of our staff is a key factor for our development. We encourage a quality working climate, aware of the great importance of the work of each of the employees for our business success.
- We have a sustainability committee with the participation of staff from all profiles and departments.
- We provide more than 5000 hours of training a year.
- We implement talent management strategies.
- We have created the Duqui study scholarship for the children of employees.
- We have an employee recognition programme, with incentives for the employees who are the most valued by clients and the company.
- Every year we celebrate a Christmas Party for all the employees and a Father Christmas Party, for the children of employees.
- We have a recognition programme for the people who have spent 10 years at the company.
- We congratulate and give gifts to our employees on their birthday and when they have births in their family.
- We carry out working environment surveys and performance assessments.
Our commitment to the environment
We are aware of the need to minimise our footprint and we are deeply involved in reducing our consumption, emissions and waste, and preserving the environment through the rational use of natural resources.
We have a dedicated team responsible for the care and feeding of the animal species at our hotel, ensuring our commitment to preserving local biodiversity.
- We have a sustainability technician and an environmental assistant who led and built our ecological strategy.
- We maintain and improve our Environmental Management System and EMAS certification and publish the results yearly.
- We carry out ongoing monitoring and measure our emissions, consumption and waste.
- We develop energy efficiency plans and reduce critical consumption in our activity.
- We reduce our carbon footprint by consuming 100% of our energy from renewable sources.
- We have provided recharging points for electric vehicles using renewable energy.
- We reduce the impact of the waste we generate, applying circularity in its management.
- We encourage a second life for materials by donating items in good condition and organising charity markets.
- We separate our organic waste, which is transformed into high-quality compost and used in the production of zero-mile food.
- We reduce the consumption of single-use plastics in our facilities.
- We minimise our island water footprint by monitoring and producing 94% of the water used for seawater desalination.
- As part of our gastronomic offer, we encourage the consumption of local km 0 produce.
- We continuously train our team and raise awareness of sustainability matters.
- We promote eco-sustainable values in our shops by distributing reusable bags made from discarded waste materials.
- Each year, we promote corporate volunteering actions to protect the local environment.
- We award our staff’s involvement and creativity with the competition “CIO + Sustainable”, which promotes sustainable practices.
- We foster and participate in many strategic alliances and projects to promote and improve environmental sustainability.
- We participate in the “Earth Hour” environmental action organised by WWF each year.
Our social responsibility actions
Social action is implicit in our corporate culture. We promote social development, through our commitment to the community. We establish links with local associations and actively collaborate with them; we encourage corporate volunteering among our teams; we encourage the hiring of disabled people; and we disseminate culture and local traditions as the hallmark of the destination.
- Alongside our clients, we have collaborated with the NGO Ayuda en Acción for over 20 years through the project “What can you do with €1?” by sponsoring 40 groups of children in disadvantaged regions in 9 countries and thus helping to improve the quality of life in their communities. The hotel staff also stay in touch with the children through letters.
- We manage the sale of items produced by different charitable associations in our stores Sunrise and Sunset, with all the profits going to them.
- We promote local talent by offering a wide range of products from local designers in our stores.
- The employees organise charity furniture markets at the hotel and the money raised is donated to different social bodies.
- We hold a master class in the kitchen organised within the cooking course of the foundation Fundación Canaria el Buen Samaritano, run by chefs at the hotel and the restaurant team.
- We donate non-perishable food to social bodies.
- We organise food collections once a year among employees for associations of people at risk.