More than 100 national and international awards since our opening

2026

      • Spain’s Leading Beach Resort 2026 – World Travel Awards, October 2026.
      • Michelin Key 2026, September 2026.
      • Best Short Haul Wellness Escape, W. ICONS Wellness Awards 2026, August 2026.
      • 30 Best of the Best, ¡HOLA! Viajes, June 2026.
      • TUI Global Hotel Awards 2026 Quality Winner, April 2026.
      • Recommended on HolidayCheck 2026, March 2026.
      • British Airways Holidays Customer Excellence Award for 2025, March 2026.
      • Reconocimiento especial por sus aportaciones al Prestigio Gastronómico de Canarias, XIV Edición Premios Regionales de Restauración Qué Bueno Canarias, March 2026.
      • Best Spa Resort, Spain – Highly Commended, The Global Spa Awards by The Luxury Spa Edit 2026, February 2026.

2025

      • Readers’ Awards, Condé Nast Johansens Awards for Excellence 2026, November 2025.
      • Spain’s Leading Beach Resort 2025 – World Travel Awards, October 2025.
      • Michelin Key 2025, October 2025.
      • Condé Nast Traveller’s 2025 Readers’ Choice Award winners – Best Resorts in Europe category, October 2025.
      • Top Hotel Partner 2024 – Schauinsland – Reisen, September 2025
      • TUI Global Hotel Awards Quality Hotel 2025, September 2025.
      • Holidays Customer Excellence Award 2024 – British Airways, April 2025.
      • Best hotel restaurant: La Brasserie by Pierre Résimont, 13th edition of the regional restaurant awards Qué Bueno Canarias, March 2025.
      • TUI Global Hotel Awards Quality Winner 2025, January 2025.

2024

      • 1st Grand Serandipians Hotel Champion Gold 2025, December 2024.
      • Best Luxury Family Friendly Hotel, Beyond Luxury Awards, November 2024.
      • Best Spa Experience, Condé Nast Johansens Awards for Excellence 2025, November 2024.
      • Luxury Beach Hotel, Luxury Gourmet Hotel and Luxury Spa Hotel, World Luxury Awards, October 2024.
      • Condé Nast Traveller’s 2024 Readers’ Choice Award winners – Best Resorts in Europe category, October 2024.
      • Top Hotel Partner 2023 – Schauinsland – Reisen, July 2024.
      • Michelin Key Hotel, Michelin Guide, April 2024.
      • “Mencey Futurista de Honor 2024” for the Most Sustainable Tourism Company, April 2024.
      • Holidays Customer Excellence Award 2023 – British Airways, April 2024.
      • TUI Global Hotel Awards Quality Winner for 2024, March 2024.
      • 2nd Grand Serandipians Hotel Champion 2024, January 2024.

2023

      • Best Service, Condé Nast Johansens Awards for Excellence 2024, November 2023.
      • Quality Awards 2022 by Indulgent Escapes – Jet2, September 2023.
      • Top Hotel Partner 2022 – Schauinsland – Reisen, June 2023.
      • Best tourism business initiative, “Atlántico Hoy” Awards. April 2023.
      • TUI Quality Hotel, TUI Global Hotel Awards 2023, March 2023.

2022

      • Best Destination Spa, Condé Nast Johansens Awards for Excellence 2023, November 2022.
      • Best Wellness Experience 2022, Beyond Luxury Awards, November 2022.
      • Condé Nast Traveler’s 2022 Readers’ Choice Award winners – Best Resorts in the World category, October 2022.
      • Spain’s Best Hotel Spa 2022, World Spa Awards, October 2022.
      • Top Hotel Partner 2021 – Schauinsland – Reisen, July 2022.
      • Holidays Customer Excellence Award 2021 – British Airways, May 2022.
      • Special recognition Canary Islands haute cuisine hotels, 10th edition of the regional restaurant awards “Qué Bueno! Mahou Canarias”, April 2022.

2021

      • Spain Luxury Hotel Awards 2021, Best Luxury Wellness Hotel, December 2021.
      • Best Service, Condé Nast Johansens Awards for Excellence 2022, November 2021.
      • Best Luxury Hotel Resort – Resort and Retreat Awards 2021, LUX Life Magazine, June 2021.
      • Holidays Customer Excellence Award 2020 – British Airways, May 2021.
      • Best sustainable practice in tourist accommodation – Cabildo de Tenerife, January 2021.

2020

      • Europe´s Leading Luxury Hotel & Villas 2020 – World Travel Awards, November 2020.
      • Luxury Lifestyle Awards in the category of TOP 18 The Best Luxury Hotels in Canary Islands, Spain, November 2020.
      • Finalist in the Condé Nast Johansens Awards for Excellence, November 2020.
      • The British Airways Customer Excellence Award 2019, October 2020.

2019

      • Best Service, Condé Nast Johansens Awards for Excellence 2020, November 2019.
      • Top Hotel Partner – Schauinsland – Reisen, July 2019.
      • One of the Top 3 Hotels on Tenerife/La Gomera, Thomas Cook Northern Europe, April 2019.
      • TUI Holly 2019, March 2019.
      • TUI Umwelt Champion 2019, March 2019.
      • CaixaBank Award for Innovation and Modernization in a Tourist Business, January 2019.

2018

      • Special recognition from Tenerife Tourism Corporation for its collaboration in the plan of Sustainable Actions, December 2018.
      • Gold Medal of the Villa de Adeje Town Hall, November 2018.
      • Best Service, Condé Nast Johansens Awards for Excellence 2019, November 2018.

2017

      • Restaurant Las Aguas, Best Restaurant in the Canary Islands, “VI Regional Qué Bueno! Heineken”, February 2017.

2016

      • Best Canarian Restaurant, XXXI Culinary Awards “Diario de Avisos”, November 2016.
      • Best Treatment Menu, Condé Nast Johansens Awards for Excellence 2017 Luxury Spa, November 2016.
      • Award for Excellence in Tourism, Canary Islands Tourism Awards 2016, September 2016.
      • “Las Aguas”, Best Hotel Restautant,  III Culinary Awards “Mahou-La Provincia-La Opinión”, June 2016.
      • Best Spa in Spain – Condé Nast Traveler (Spain) May 2016.
      • Top Hotel Partner 2015 – Shauinsland Reisen, April 2016.

2015

      • Named one of the 10 Best Hotels in Europe – Thomas Cook Northern Europe (Scandivania) 2015.
      • Best Service 2016 – Condé Nast Johansens Awards, November 2015.
      • Best Hotel Restaurant –  Mahou Culinary Awards, June 2015.

2014

      • Top Hotel Partner – Schauinsland – Reisen, December 2014.
      • Luxury Villa Resort – World Luxury Hotel Awards, December 2014.
      • Certificate of Excellence, Tripadvisor May 2014.
      • Best Spa in Spain – Condé Nast Traveler (Spain) April 2014.

2013

      • Best Destination Hotel 2014 – Condé Nast Johansens, November 2013.
      • Holiday Check Quality Selection – Holiday Check, August 2013.
      • TUI Environmental Champion 2013 Award – TUI, August 2013.
      • Best Spa in Spain – Condé Nast Traveler (Spain) April 2013.

2012

      • EMEA Annual Executive Meeting Proposal – Condé Nast Johansens November 2012.
      • Preferred Partner Award, Customer Service – Elegant Resorts, November 2012.
      • Excellence Tenerife 2.0 for the Environment Awared – October 2012.
      • Most recommended Vacation Hotel in Spain – Agenttravel, May 2012.

2011

      • Most Excellent Hotel – Condé Nast Johansens, November 2011.
      • Nominated for Best Spa – Virtuoso Best of the Best Awards, August 2011.
      • Biosphere Seal awarded to the Bahía del Duque, July 2011.
      • Best Spa in Spain – Condé Nast Traveler (Spain) April 2011.

2010

      • Excellence Award – Sovereign Luxury Travel, November 2010.
      • TUI Holly 2010.
      • Best Resort in Spain – Condé Nast Traveler (Spain), April 2010.

2009

      • Gold Award – TUI Travel A la Carte, November 2009.
      • Excellence Award – Sovereign Luxury Travel, November 2009.
      • Landmark Hotel In Tenerife –  Provincial Association of Travel Agents of “Santa Cruz de Tenerife”, September 2009.
      • Best Luxury Hotel in Spain – Natalie Tours, 2009.

2008

      • 2º Prize in the V National Championship of Hotel “Maître d’hôtel”, 2008.
      • Most recommended Vacation Hotel in Spain – Agenttravel, 2008.

2007

      • TUI Holly, 2007.

2006

      • Connoisseur’s Choice – Resorts & Great Hotels, 2006.

2004

      • Luxury Beach Hotel, Luxury Gourmet Hotel and Luxury Spa Hotel – World Luxury Awards, October 2024.
      • Condé Nast Johansens–Best Event Resort & Best Waterfront Resort, 2004.
      • Nominated to Best Vacation Hotel in Europe -Prix Villegiature, 2004.
      • Best European Vacation Hotel – French Press, 2004.
      • Best Customer Service – “Viajes y Turismo” Publication, 2004.

2003

      • Best Events Centre – Condé Nast Johansens, 2003.
      • Gold Award – Thomson Holidays, 2003.
      • Prize to the Hospitality Industry – Chamber of Commerce, 2003.
      • Most Excellent Venue – Condé Nast Johansens, 2003.
      • Best Hotel in Spain – “El Mundo”, 2003.
      • 2nd Best Waterfront Resort – Condé Nast Johansens, 2003.

2002

      • Gastronomy Award: “El Duque” Restaurant–Ambiance & Pegase, 2002.
      • Member of  The Leading Hotels of the World, 2002.

2001

      • Best Vacation Hotel – “Grandes Viajes” Magazine, 2001.
      • Best Preferred Hotel – Reise Oscar, 2001.

2000

      • Best Preferred Hotel – Reise Oscar, 2000.
      • Pegase Gastronomy Award – Ambiance & Pegase, 2000.
      • Best Resort Breakfast – Gourmet Guide, 2000.
      • Holly Award TUI, 2000.

1999

      • Gold Award – Thomson Holidays, 1999.
      • 1st Prize in the V National Championship of Gastronomy, 1999.
      • 1st Prize Regional Contest Cuisine of the Canary Islands, 1999.
      • Holly Award TUI, 1999.

1998

      • Gold Award – Thomson Holidays, 1998.
      • Quality Certificate ICHE (Spanish Quality Hotel Institute), 1998.
      • Holly Award TUI, 1998.
      • “Hotel Nacional del Año” – GEBTA, 1998.

1997

      • Best Meetings & Events Hotel – “Gran Hotel” Magazine, 1997.
      • Holly Award TUI, 1997.
      • Gold Award – Thomson Holidays 1997.

1996

      • “Hotel Nacional del Año” – GEBTA 1996.

1995

    • Gold Award – Thomson Holidays, 1995.